🕒 What are the delivery times?

We ship your works within 3 to 5 working days .
So you receive your painting before your mother even reminds you to tidy your room.

🇪🇺 Which countries do you deliver to?

We deliver everywhere in France, Belgium, Switzerland , and a large part of Europe (Italy, Spain, Portugal, etc.)
Not on the Moon yet, but we're working on it.

🚚 How much does delivery cost?

• Free from €50 of purchase

• Otherwise, it's €5
  It's cheaper than a meal on Uber Eats, and it's still more nutritious (for your living room).

🎉 Is there an offer right now?

Yes, boss!
🟡 3 paintings = 20% discount
Only during the month of August. After that, you have to deal with your empty wall.

🖼️ What is the difference between canvas, frame, and plexiglass?

You choose according to your style. We don't judge (unless you choose nothing).

😬 What if my painting arrives damaged?

This happens very rarely (our packages are strong), but if it does:
📸 Send us a photo upon receipt and we will find a quick and humane solution .
Spoiler: You won't be left alone in the mess.

🔁 Can I return an item?

Our paintings are made just for you. Literally.

At Kolors , each painting is printed to order , nothing is stored, nothing is standardized.
This is custom wall art.

❌ Change your mind? No returns possible (unless product not yet produced)

In accordance with Article L221-28 of the Consumer Code ,
The 14-day right of withdrawal does not apply to:

" goods made to consumer specifications or clearly personalized. "

➡️ Translation: As our paintings are printed on demand just for you, we cannot take them back in case of a simple change of mind.

Thank you for your understanding 💛

✅ On the other hand: Damaged painting? We'll take care of that.

If your painting arrives:

• Abyss

• Broken

• Or does not match what you ordered

👉 So don't worry, we'll send you a new painting at our expense , or we'll refund you.
All you need to do is:

1. Take a photo of the product + packaging

2. Write to us within 48 hours at contact@kolorsbrand.fr

🧽 How do I hang my painting?

We thought about it!
You will receive everything you need in your package.
Otherwise, there is a page in the menu “ How to hang your painting without getting upset ”.

🖥️ I'm not sure which size to choose...

Don't panic.
There is a page on the size guide in the menu.
Otherwise, you can take a meter, or do as we do: you take the biggest one, and you live with pride.

🇲🇦 Are you also present in Morocco?

Yes! But be careful: KOLORS Morocco and KOLORS Europe are the same family… but not the same structure .
There, it is managed by another Moroccan family team, with 3 physical stores in Casablanca, Rabat and Marrakech .
Here you are on the 🇪🇺 version (Made in Europe + online only).

💸 Why these prices?

Because we want quality , not disposable.
All our paintings are produced in Europe , printed on demand, and managed by a French structure (so taxes, charges, duties, all that stuff...).

We do as little as possible , to remain as accessible as possible , but without betraying quality or our values.
In reality, we don't sell a frame, we sell a vibe.

📞 I want to contact you, how do I do it?

You can :

• Write to us via the contact form

• Or send us a message on Instagram or WhatsApp
  (If you have a question or just want to tell us you enjoyed it.)